Shipping policy
Shipping Policy
At Ergonomic Studio, we aim to provide a smooth and transparent shipping experience. The information below explains where we ship, delivery timelines, and what to expect once your order is placed.
Shipping Destinations
This shipping policy applies to orders delivered within the United States.
Order Processing & Delivery Timeframes
Order Cutoff Time:
Orders placed before 5:00 PM (EST), Monday through Friday, are processed the same business day. Orders placed after the cutoff time will be processed on the next business day.
Order Handling Time:
Orders are processed within 1–2 business days (Monday–Friday).
Shipping Transit Time:
Once shipped, delivery typically takes 6–8 business days (Monday–Friday).
Estimated Total Delivery Time:
Most orders arrive within 7–10 business days from the date of purchase.
Delivery times are estimates and may vary due to carrier delays or unforeseen circumstances.
Shipping Carriers
We ship orders using reliable domestic carriers, including:
- USPS
- UPS
- FedEx
Carrier selection may vary depending on destination and package size.
Shipping Costs
Free Shipping:
All orders shipped within the United States and Spain qualify for free shipping, with no minimum purchase required.
Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact our customer support team as soon as possible. We will work with the carrier to resolve the issue and assist you accordingly.
Order Tracking
Once your order ships, you will receive an email confirmation containing a tracking number. You can use this number to follow your shipment through our Order Tracking page.
Contact Information
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Store Name: Ergonomic Studio
Address: 4983 Tangerine Ave, Winter Park, FL 32792
Email: info@ergonomicstudio.com
Phone: +13214905497